Privacy Policy

This policy explains how we handle personal information. It is intended to be clear and practical. If anything here conflicts with a feature described elsewhere on the site, please contact us and we will clarify.

Who we are

DesiMatch.com.au provides an online matrimony profile and matching service for South Asian communities in Australia. For privacy questions: hello@desimatch.com.au.

What we collect

• Account and contact: email address for sign-in (one-time codes), and any phone numbers or reference contact details you add to your profile.
• Profile and preferences: name, age, gender, location, citizenship, visa or residency details where relevant, religion and community fields, education, occupation, languages, lifestyle and behaviour responses, partner preferences, optional horoscope fields, photos you upload, and family or character reference information.
• Technical data: standard server and application logs (for example IP address, browser type, timestamps) needed to run the service securely and diagnose issues.
• Interactions: records needed to operate matching, interests, and notifications within the platform.
• Marketing attribution (optional): if you arrive from an ad, partner link, or campaign URL, we may store standard parameters (for example utm_source, utm_medium, utm_campaign, referral codes, and common ad click identifiers) in your browser’s local storage and attach a summary to your authentication record when you request a sign-in code. This helps us understand which channels introduce new members. You can clear site data in your browser to remove locally stored attribution.

Why we use it

We use personal information to create and display your profile to compatible members (subject to your settings and our rules), to verify accounts, to score and suggest matches, to communicate with you about the service, to moderate content and investigate reports, to meet legal obligations, and to improve reliability and security.

Storage and security

Profile and authentication data are stored using Supabase (hosted database and authentication). We apply access controls including Row Level Security where configured. Traffic should use HTTPS. No method of transmission or storage is perfectly secure; we work to follow reasonable industry practices.

Disclosure

We do not sell your personal information. We may share information with service providers who assist us (for example hosting or email delivery), when you direct us to share it (for example after mutual interest when contact details are revealed according to product rules), or when required by law or to protect rights and safety.

Overseas recipients

Supabase and related infrastructure may process data in regions outside Australia depending on your project configuration. By using the service you acknowledge that such processing may occur and that we take steps we consider appropriate to protect the information.

Retention

We retain information while your account is active and for a reasonable period afterwards for backups, legal compliance, and dispute resolution, unless a shorter period is required by law. You may request deletion of your account data subject to any legal hold or legitimate retention need.

Your choices

You may access or correct much of your information by signing in and editing your profile. For a copy of your data, correction of errors we cannot fix in-app, or deletion requests, email hello@desimatch.com.au. We may need to verify your identity before acting.

Cookies and similar technologies

We use cookies or local storage as needed for sign-in sessions and basic site function. If we add analytics or marketing cookies later, we will update this policy and, where required, ask for consent.

Children

The service is for adults aged 18 and over. We do not knowingly collect information from minors.

Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the service after changes constitutes acceptance of the updated policy, except where the law requires separate consent.

Australian Privacy Principles

We aim to handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. If you are not satisfied with our response to a privacy concern, you may contact the Office of the Australian Information Commissioner (oaic.gov.au).

This document is provided for transparency and does not constitute legal advice.